Find out what customers are saying about Courtesy Nissan.
Great Service from Robert
Went in today for a oil rotation/tire change, and Robert was the Service Advisor that helped me. The man and the whole Nissan team are fantastic and they will go to whatever lengths necessary to make sure you leave satisfied!
Robert Temple's excellent assistance ~
Recently had vehicle service for my 2019 Altima. This is either my sixth or seventh lease Altima from Courtesy 'in a row' ~ I've lost count. Love Altimas and have always had my service work through Courtesy.For some time now, majority of the time I work with Robert Temple. Robert is 'always' professional, efficient, knowledgeable, friendly and very polite. His assistance is always appreciated. Feel free to pass this along to Robert Temple.
Customer: Lawrence Rench
Good Shopping Experience!
I reccomend this dealership. They work well with you, have a good selection of new/used vehicles and are customer oriented. J.W. and Ali are my recommended salespeople.
Customer: Craig J Ferguson
Always amazed at level of customer I receive for something even as simple as an oil change. It’s obvious that the staff is committed to providing a level of service that far exceeds the norm.
service was fast and the staff was friendly i always take my car to that dealership for oil change they always have the best prices
Al Conkleton is the BEST SALESMAN ever! Our family has purchased our last 3 vehicles from Al and Courtesy Nissan. We never feel pressured buy due to his caring, transparent and honest approach to selling the vehicles. Al C is the real reason that we continue to bring our business to Courtesy. If you are in need of a car, see Al Conkleton at Courtesy Nissan...you won't be disappointed!
Customer: Kozetta Chapman
I really appreciate the fact that this Dealership really care about your customer feelings and concerns to being up front & honest about what needs to be repaired. I also appreciate the system that you have at in your service department by being knowledgeable of the customers concern. I paid right there without going to an unnecessary concierge to charge me to wait on them bring my vehicle around. As soon as the service advisor gave me my keys that was all ready in her possession, i was instructed me that my truck was parked right behind me before I could ask her because I was new to this place. Key note this wasn’t even my services advisor that I was originally appointed to, which made my experience at the dealership that much better because my original advisor was off that day, but had took the time to call me on his personal phone all that morning to inform me of the details that was going on with my car until it was ready for pick up. And he never once said this is my day off, I found that out when I called The dealership back to say I was running late. It was then a gentlemen told me to ask for Maria whom I’ve been talking about this far. Needless to say Tim G & Maria and who ever answered the phone was displaying the greatest team working together I’ve ever encounter in customer service at its best. I will continue to go here because of this type of customer service. Thank you Courtesy Nissan. I could go on all day about the Great service I had and you can check out my Yup report on Don Davis Nissan on why I ended up at Courtesy in the first place 👍🏾👍🏾👍🏾👍🏾👍🏾💪🏾💪🏾
Customer: DaMone Jones Comedian
Have had nothing but excellent contact with Curtesy Nissan From purchase to Service it has been a pleasure. Sales person was fantastic, finance did not pressure me and the service advisor handled everything professionally and was very personable. Will buy my next vehicle here.
Customer: One eyed Pops
I went to the dealership with the intent of getting oil change knowing that I may need to replace tires. Luis, my service advisor gave me the options without pushing while patiently answering my questions. He was great and made the whole experience very pleasant. I definitely recommend him as Service Advisor and Courtesy nissan for any service needs.
This is the best dealership with the best staff. The GM...
This is the best dealership with the best staff. The GM Brady Bishop and the GSM Justin Grzybowski were helpful and courteous...I would not be able to get my vehicle without their help. Thanks guys!!! I'll be back!!
My experience at Courtesy Nissan was amazing. Ron...
My experience at Courtesy Nissan was amazing. Ron listened to everything I wanted and helped me get into a new car!! I will definitely recommend Ron to all my friends and family!!
The managers there are really funny and helpful. Will...
The managers there are really funny and helpful. Will definitely be coming here for my next new car and start getting my service here now!
Every time I go to Courtesy Nissan I’m impressed with...
Every time I go to Courtesy Nissan I'm impressed with there professionalism . They way they respect my time . Always a pleasure to work with Alan black . He's my favorite.
I decided to give the service department at Courtesy Nissan a try, and I'm glad I did. Chris and the rest of the team were knowledgable and professional. It's a relief to know that I no longer have to dread taking my car in to be serviced! I will definitely be recommending Courtesy Nissan to all my friends and family.
New Management team. I have been a McKinney shopper for...
New Management team. I have been a McKinney shopper for years due to a previous experience but got a personal call from the new General Manager and glad I did. Great, friendly service.
I have taken my car to Courtesy Nissan several times for service and have been extremely satisfied with the results every time. The service advisers were extremely knowledgeable and very courteous and properly diagnosed my vehicle's problems every time.
Always an exceptional service experience. I highly recommended this dealership. The service manager was highly professional. Definitely will keep on coming back to this dealership.
Customer: Fahad Najeeb
All I can say is our salesman Melvin Johnson was awesome! In our car searching journey, this was my husband & I 1st stop. We were just looking but Mr. Johnson came out & made us feel so comfortable. (Plus it was raining-but he didn't care lol) We didn't plan on buying a car that exact day because we just started looking but Mr. Johnson made everything so smooth that we couldn't believe we'd be driving away in a new car that day! The best part about our experience with him is that we didn't feel the typical "pressure" Or practically being "forced" To buy a car. Of course the car lot worked the financial end but if it wasn't for this salesman and how comfortable he made us feel, we may still be searching. ASK FOR MELVIN JOHNSON (SALES) & you won't be disappointed. WE LOVE OUR NEW CAR....THANKS MELVIN
Customer: Mrs. Brown
I have had excellent experiences with servicing my car here. Mauricio, my service advisor, has gone above and beyond. He always keeps me updated about my car when it is being serviced. I appreciate his help in ensuring that my service experience has been smooth.
Customer: Laura Loughmiller
I had such a great experience with the service department today. I came in with a long list of services I needed done and they took care of them all no problem! I had the best customer service shown to me and I was treated so well. I will continue to come here as long as I have my Nissan
Customer: Jennie klock
Great Nissan Dealership
This was my second time coming into this dealership and I must say they never fail to impress me. Great staff, great customer service and the service was on point. They will never overcharge you as their prices are very reasonable. Ask for Luis Alvarenga in the Service Department. He is the best Service Advisor they got down there and he will take care of you.
Service in all aspects was professional. Michael my service rep was attentive and made sure I was updated as I waited. He also went back on past visits to confirm that certain repairs had been already completed.
Customer: Stephen Nelson
Andrew Gonzalez was awesome during my oil change and he didn’t pressure me into getting extra stuff to my car. Cory H was courteous and even though he left his phone in my car I didn’t mind coming back. He went out his way and gave me a free oil change :). I will definitely be back it be worth the drive. Thanks guys for making my experience fantastic.
If you need any service work done, I would highly recommend asking for Joe Adams to be a part of your experience. He is the absolute best. He is extremely polite, patient, attentive and personable. He genuinely listened to my concerns as well as walked me through the work performed on my vehicle. He is extremely prompt and honest about the time the work will take. He went above and beyond with his work and it is admirable. I also respect him because he made me feel like a valued guest and not just another person walking in the door for car service. I didn't even ask for a car wash and it was also done. Any workplace is incredibly luck to have Joe on the staff. More people should be like him in the customer service business.
Customer: Sara M
Great Service by by Advisor, he contacted me when my car was ready . The price was reasonable. The courtesy driver was very professional and he was on time to pick me up for my car
Mauricio was phenomenal. He listened intently, was extremely knowledgeable, and explained everything in terms that were easy to understand. He set expectations upfront (e.g., amount of time required for service), and he met them. He provided updates during my visit which was helpful. I have to say, I had previously given up on courtesy Nissan for servicing my vehicle as I had some very unpleasant experiences. But Mauricio has restored my faith! I will continue to have my vehicle serviced at courtesy going forward. Thank you so much! M Nelson
Customer: Mike Nelson
Ernie was awesome... He helped me every way he could answered my phone calls right away make me feel really comfortable having my car... Top notch... Let him know he is a great employee!!!
The service at Courtesy Nissan was by far the best service I have received out of the Nissan Dealerships I have visited. Every employee I interacted with had a personable and inviting attitude and made my wait time much more pleasant. Andrew serviced me for an oil change and did an amazing job going to every extent to get me out satisfied. I will certainly be back to request him for my next service. After leaving Trophy Nissan dissatisfied, Courtesy Nissan took care of me!
Customer: Aryel Lucky
I love Courtesy. I went for a oil change and they had a coupon available to use on the site which was great. As soon as i pulled up someone was available to help. It took about 45 minutes, Alex brought my car back to me clean with an oil change. I love that they send a text with a link about your multi point inspection. You can choose to fix the issues then or just say no WITH OUT ANY HASSLE OR HAGGLING. I live 25 miles away from Courtesy and 10 minutes from Clay Cooley Nissan. I would pass them up EVERY TIME for the service and timelines of Courtesy.
Customer: Chasity Evans
This was my first visit and it was an emergency. My car wouldn't start so I had it towed there. I spoke with Ernie and he told that he would have it looked at right away. Turned out it was only my battery and he got me in and out within an hour! Also had an overall inspection and I will definitely be back to have those things taken care of!
Customer: Miesha Benton
The Service Advisor, Rodger Davis was on point. Service was superb; each service step was efficiently communicated to me and details of each service required was given to me in record time. An excellent experience with my Rogue service at Courtesy Nissan. Thank you so much, Rodger D.
Customer: Naana Otaa-Gyamfi
I have a 2011 Nissan Maxima I love and want to keep. Rodney worked with me to figure out what needs to be done on my car now and we planned for upcoming maintenance items for 2020 so I can get them budgeted and scheduled. Love that you are now open in Sunday’s!
Customer: Margaret Wolfe
Great place to service Nissan cars at great price.
Great place to service Nissan cars at great price. Great customer service. They do servicing fast and kept me posted on work done on my car.
I had a great service from jw and Roberto they were so kind they answered all my questions I’ll recomend courtesy Nissan of Richardson .
Customer: Jose mejia
Very helpful and nice
I made an appointment for my car the night before, and was able to get there early. They let me get in an hour early and were very thorough with my repair, and even took care of a recall repair that I was unaware of. The waiting area is very clean and comfortable, and the coffee is good
Customer: Renee Roth
Great service! Fernando was amazing, and he was very knowledgeable about the vehicle. The purchase and finance took less time than i have ever experienced. Thank you.
Customer: Tedra Ault
Courtesy Nissan of Richardson truly the best
Truly the best car buying experience for me! The staff was awesome! The finance department show dedication to finalizing my loan by staying late passed hours.
Customer: Carl. Denise Childson
My salesman Jim Dillman and Finance Sergio Sanchez really went above and beyond to help me out with my trade in and getting into a new vehicle. I really appreciate their patience with all my questions and caring about their customers to make sure they get the best deal possible. Both really great guys and I will recommend them to everyone I come in contact with that are looking for a new vehicle. Thank you Courtesy Nissan!
Customer: Stephanie Torres
Robert was a great salesman. He was able to help me get my first car a great deal. Management is very interactive and they know exactly what we are looking for. They give you the best prices and negotiate the best rates available in the market! Thanks guys again for such a quick and efficient way of purchasing my car.
Customer: venkat krishna
This was my second purchase of a certified pre-owner Nissan at Courtesy- both times, no fuss easy buying experience. Got a Cars.com “great price”, with no ever a nonsense fees tacked on in closing - no pressure professional sale by Fernando.
Customer: Paul Hamilton
Ernie was helpful, pleasant and knowledgeable. He was committed to providing a quality experience for me and he did! I will certainly be coming back
Excellent Service Rep, kept me informed. Service completed promptly, especially with the large service customers in attendance. Rep explained future recommendations and the specials for service are greatly appreciated. Courtesy is not the closest Nissan service facility to my residence but it is my preferred.
Customer: Sandy Bragman
Great Customer Service
Everytime time I come to this Dealership the service is Great! My Service Rep was very personable and accommodating and they had my car finished in no time.
Customer: Cat B.
Excellent experience on short notice. We brought our car in without an appointment for regular service and had the car back in a few hours. The dealership was very busy with lots of customers waiting on their car repairs yet we still were able to get our vehicle back, same day. Thanks Courtesy!
I brought my car in to Courtesy Nissan for suggested servicing. My service Tech, Luis was very courteous. He did not force any unwanted services on me. He made sure to keep me informed of approximate time remaining and displayed the highest professionalism. I would definitely go back to Coutersy Nissan...the name says it all.
Customer: Tangella Brown
Old change and another service repair. Good price.
Reasonable price. Great service. Very helpful service person. Patiently answered all my questions. I would recommend this dealer for anyone who’s seeking for good car service. Nice service people.
Nissan Frontier LE
I will be back, Service was Outstanding!!!Woo-Hoo to Kaelyn Smith!! Service Rep kept her word about informing me about vehicle repairs and service repair amount.
Customer: LaQuita Lansford
The whole process was smooth and easy!
Leo was great! Very friendly and never felt like I was being "sold" to. Had a concern about a car and they brought out a service manager to come talk to me personally. The wait for a finance manager to complete the paperwork took a while but they were pretty busy. Even so, Leo took the time to come over to check on us several times to offer us something to drink. The finance manager was great as well. Never pushy like almost all other dealerships. I would definitely recommend!
Customer: Marlon B
I had a concern and the manager made it right I told him my concern and he listened a corrected it I would go back and have them do repairs because he did listen
This is my second visit to courtesy Nissan. I moved here from out of state. I was in search of good dealer to service my car. I want to thank Andrew the service advisor. He sat on the phone while I was at worked and patiently worked out a plan so I could get my vehicle serviced. Very patient and detailed. Thank you for being my new go to Nissan dealer for all my car needs.
Customer: Raven Williams
Robert Temple did an excellent job coordinating the service to my car. I had to wait three hours since I was getting an oil change and two recall notices taken care of, but he made sure to let me know the accurate wait time, and he also ensured it would be done in time for me to make it to my job on time. He kept me updated along the way and exhibited superior customer service.
Customer: Lynda Gonzalez
New Nissan Kicks with tradein
Buying a car with a tradein is always tricky, but the dealerships in Richardson TX usually give you top dollar for the trade, without any major hassle. They did add things back onto the loan like window tinting, but who doesn't want that usually. Overall the deal was still around 1500 dollars cheaper than any other dealership, plus you get more extras that the other places don't include for the price.
Amazing service and service advisor
I came for regular services and forgot to mention about the minor repairs of the car. But the service advisor Luis took care of them and I am very happy with the service
I worked with Teddy and he was great! He was so personable, and made the process very easy. I never felt like he was being pushy. I was at Courtesy Nissan back in April to purchase a 2019 Nissan Kicks. Unfortunately a month ago, I was in a sever car accident that resulted in that car being totalled. Thankfully I am okay, that car saved my life! I knew as soon as I was in a good place to purchase my new car, that I would be returning to Courtesy Nissan to get me another Kicks 🙂 Thanks again to all of the employees at Courtesy Nissan for always making it such an easy and enjoyable process, and a special thanks to Teddy for being such a huge help!! I love my Nissan Kicks 🙂
Service on my car. Repairs
Andrew Gonzalez was very nice and polite. He listened to my concerns and answered my questions. He also kept me updated about the work done on my vehicle. I will definitely give him his props. Great customer service.
Customer: Yolanda Jones
Great service. I am a very difficult customer and they did everything perfectly. I do not trust dealership at all. They have done a lot to help make that go away
Thanks to the help of Frank and Sergio I was able to leave with the car I wanted and feeling100% satisfied. Amazing customer service and they both made sure to accommodate to my needs the whole time I was there. I would definitely recommend courtesy Nissan to anyone around me looking to purchase a new vehicle. Thanks a lot !
Customer: Mayaz Kanawati
Wow!!!!! I don't know where to begin . This is the best Nissan dealership ever. I came here on a whim while at a conference for work. I was offered a heck of a deal, but thought I could do better in Houston (where I live). I soon discovered that I passed up a winner. I called them back, and and guess what? They offered me the same deal, and even beat the first one by a few dollars. I hopped in my car and drove back here to Richardson, TX to get my car. Leslie & Ron, you are the best. I will see y'all in a few years when I'm ready to upgrade again. Y'all are the best!!!!!!! Thanks for everything!
Customer: meikka jackson
Excellent experience. Highly recommend this dealership for service and buying a new Nissan. The rep kept me informed from the time I gave my car for service till the time I received it.
Rep kept me informed , service was completed n time rep quoted.professional , did not try to force repairs. Represented his dealership very,very very well
Great experience. Alan and his team were great. If you need a new car you should see these guys. They are the best. Good luck.
Customer: Jamie Bohn
Great customer service,very helpful and courteous salesman , superfast finance approve in and out transaction. Left with vehicle detailed and gas. I am definitely going to recommend this dealership to all my associates.
Great customer service!!
Salesman Dawin was very attentive to our specific needs to a new vehicle. Purchased 2019 Altima SV. Love all of the amazing features, interior and exterior!!!
Everything is good. They are very enthusiastic every time I come I will be back for next time. I appreciate it. Thank you so much
Customer: Nissan Rogue
Luis Alvarenga was my service advisor and he made me feel like a VIP. He was very professional and kept me updated on the progress of the repairs the whole time. I will be sure to ask for him the next time I bring my truck in for service or repairs. My truck is running great! The technician did a fantastic job and agreed to do the repairs the same afternoon when Luis told him it is my only vehicle and I could not leave my truck overnight. Thank you for the opportunity to provide feedback on my recent experience at Courtesy Nissan. It was overall EXCELLENT!
Customer: Luz Martin
Service on car at Courtesy Nissan
My service rep was easy to reach and responded to texts promptly. My only issue is they did not tell me about a loaner car until I asked.
Excellent friendly service as always!
Super service. Got on my vehicle promptly. Class in every way. Had transmission done and ac last year. All is good! Can’t go wrong with Courtesy!
It was the fastest car buying process i ever had! Provided my info over the phone. They told me what i was approved for and even showed me a picture of the car. Went in next day signed paperwork, paid ans i was done. It was awesome! Our agent was Joshua Wilson and his customer and his customer service is excellent! He made my experience pleasant and easy. Thanks!
Customer: Sharhonda Harris
Buying a used car
Outstanding experience! KC and Leo are very helpful and go out of their way to ensure a great buying experience. They answered all of my questions and provided a painless streamlined process to get me into my new car.
Nissan Versa Failed CVT at 60,300 miles!
I ended up here because Nissan of McKinney would not honor my warranties and tried to force me to pay for diagnostic tests even when you could plainly see that my CVT was failing.I limped the car down to Courtesy Nissan and was met by Robert Temple. He was nothing but helpful with me. He took immediate care of me and my car, and assured me he would get this taken care of.True to his word, he did just that. Within minutes my car was already on its way to get looked at and it was quickly diagnosed with a failed CVT and I was not forced to pay for a diagnostic test. He arranged a rental car for me and I was out of there. I dropped it off on a Friday, and it was ready to pick up on the following Monday. This could not have been any better, minus the CVT not, as the technician put it, disintegrating internally.
Customer: Hopefull Ex Nissan Versa Owner.....
I had an unexpected car issue on Monday during business hours. My car wouldn’t start. I sat there and thought about 4 possibilities and as I thought about what in the world the issue was, the more stressed I became just the thought of having my savings account drained to nothing. I arrive at Courtesy Nissan, Richardson, TX and was greeted by my service advisor, Derek G., who quickly checked me in and showed me to their customer lounge. I was stressed about how much the possible repairs were going to cost me. But as it turned out, they were reasonable. Derek even found a coupon I could use towards an item on my ticket, which I was grateful that he took the extra time to search for! Thank you so much, Derek!!! Derek definitely made the repair visit comfortable and as easy going as possible. Great experience. Thanks again for being so patient with my indecisiveness and for helping me out with a discount on the parts needed for repair!
Customer: J B
Wonderful experience and wonderful people! I didn't even mind waiting because it's such a nice place. Everyone was so kind and very efficient! Would recommend to friends!
Customer: Madison Codney
I would have appreciated the buying process operating more swiftly. However, I understand that the purchase of a car involves a multiple-step process. On the hand, Joshua provided with outstanding customer service. He listened to what I want to purchase as a customer and address all of the needs that I requested as well as confirming that he heard my request correctly. Also, Joshua did an exceptional job in explaining and setting up all the features of the Rogue system for me. Extremely satisfied!
Customer: Gregory Walker
SuRin was quick to get us set up with Gilberto who is a cool dude. Got made an offer by Joe we definitely couldn’t refuse and finalized it with Tyler who is also very cool. Spent time there but was in and out same day with the car we wanted and so grateful! I must add, the courteous manner in which honesty is shown is greatly appreciated! We’ll be back!
Customer: D Aldermaer Butler
Service was extremely fast and everyone there was nice. Service technician also recommended a few stuff to do such as cabin filter and engine filter as they were dirty and I declined to have it done and went to check out the items myself and in fact they were dirty. Trust worthy dealership! One downside is that my car wasn’t washed when the papers say complimentary car wash given but it’s no big deal the service was fast.
Customer: Theduck Tape
This was my first time to use Courtesy Nissan’s Service department to have my vehicle service. A couple of reasons why I am giving a Five-Star rating...first is always first expressions and who I am speaking about is Service Advisor Lloyd Marshall. A couple of weeks prior I visited the Service Dept and had questions about services that were offered. This Awesome gentleman answered all of my questions. He was very Courteous, Polite and Professional. He set the groundwork. Secondly, the completed service work was done in a timely manner. You now have a Lifetime customer! Thanks Lloyd and Courtesy Nissan of Richardson, TX
Customer: Milton Fields
Great experience! Roger was great!! I am so thankful for the e-mail coupon for the Synthetic Oil Change. As an unemployed Senior Citizen trying to find a job, this was truly a blessing!! Thank you, Courtesy Nissan!! 🤗❤🤗
Customer: Lynda Stevens
Excellent service! I got a quote from a local Firestone and was getting discouraged about the cost. At this point, I was considering getting another vehicle which I knew I couldn’t really afford at the time. I called Courtesy Nissan & was instructed to order the part and have it shipped to the dealership. I ordered in online and dropped my vehicle off the same day near closing. I received updates in a timely manner via text and email which was new for me. After that, I was even given recommendations on issues that I was not aware of on my 10 year old vehicle. The entire Parts & Service department were friendly & made this process painless and easy for me. My vehicle was finished the very next day. I trust this dealership to take care of all the repairs I may need in the future and would highly recommended them to anyone!
Customer: Brian Woodard
Very professional service from Gene Aloi
I found several cars that interested me on the Courtesy Nissan of Richardson web site. They have large selection of models/makes at below average prices. I made an appt. to see the vehicles that evening with Client Adviser Gene Aloi. One was sold shortly before I arrived, but was able to test drive one of the other choices. It was in excellent condition and handled well on the test drive. Gene ask me questions about my current vehicle and my reason for trading vehicles. We spent a good deal of time together, and I felt no pressure from Gene. That was a big positive as that would have been a turn off. I left with the understanding that I would review options and get back to him. I decided to keep my current vehicle for now, but will not hesitate to contact Gene when I am ready to purchase and/or to refer friends now.
Customer: Wayne Lancaster
Thank you very much for making the purchase very pleasant and easy. We were spared all the usual stories and received courteous and professional treatment by Gene A. The car was in perfect condition inside and out. And the price was fair. No pressure atmosphere and Gene made the car buying easy and satisfying. Very knowledgeable and very friendly. Thank you again for the great service before, during and after the sale. I highly recommend Gene A. no hassle no stress very professional. Highly recommend Courtesy Nissan of Richardson -From The Cramers-
Customer: Kasi Catt
One of the best car buying experiences we have ever had. Courteous, friendly and well informed sales staff. The no haggle is really great but the will work with you on your budget. Charles and the entire staff should be commended on their professionalism. I will return and will recomend Courtesy Nissan to my friends and anyone who asks. Besides all that I got a great looking truck.
Customer: Jerry Zambrano
After having a terrible experience with another Nissan dealership I was apprehensive about purchasing a car from another bigger dealership . I am glad I took a chance with Courtesy Nissan. I have been given the five star treatment throughout my experience . Leo went above and beyond for me . He was fair doing negotiations and he has followed up with me to ensure I was happy . He even told where to maintain my Nissan while I am at school. I wasn’t just sold a car , I was also educated about the technology and how to maintain it . Even the director at financing was very kind and did not try to force me into anything. My trade in was paid off in a very timely matter as well. I could not be happier with my experience at this dealership , and I am sure my family and I will be referring people to Courtesy. I am enjoying my new Nissan Rogue , thank you Leo and Team.
Customer: Michelle Juma
I had an oil change and filter replacement on my 2018 Nissan Rogue. The time to complete this task was quicker than I expected. My Service Advisor, Mr. Kabin Castillo was excellent and gave me exceptional professional service. I will definitely be back for my car’s next service.
Customer: Harry Caddick
The customer service at Courtesy Nissan is just phenomenal. From an oil change to a repair - I've consistently receive top notch customer care & am just blown away. Derek G. kept me informed every step of the way on the status of my vehicle. He's always extremely professional & eager to assist. Thanks so much you guys!
Customer: micky dntx
I walked in knowing my terms and knowing what I wanted. Frank was my salesman and he was polite and courteous from our first encounter to our last. I drove off with the vehicle I wanted as well as the terms I wanted. I cannot say enough positive things about my experience. Highly recommend going and seeing Frank at Courtesy Nissan!
Customer: Amber York
90k mile check
Chris Watson takes care of my needs when I come in. He is professional and very good on keeping me updated. Very happy with him!
Customer: Steve Nelson
My experience with Courtesy Nissan, specifically Al, has been remarkable. He was attentive, no pressure, he walked me through the car I had interest in (inside, outside, under the hood, & in the trunk), answered every single question I had, and even provided me with facts. In addition, he toured me around the office so that I would know where to go if I was to ever need service, parts, or accessories. Overall, every single staff member was genuinely friendly. I highly recommend this dealership. Thank you, Courtesy Nissan!
Customer: Donita Owens
I had a amazing experience! It was stress free and very professional! I would not hesitate to refer my friends to Brandon! The young man who work in the finance department did a wonderful job also! This experience was great since I was dreading it! Thanks for the stress free experience!
Customer: Diana Simpson
Thank you so much for your excellent service. The service was prompt. My car was washed. I was offered recommendations and informed about price matching to keep my service. After moving here I was in search of a great Nissan location. I'm happy to have referred to you all on my first try.
Customer: AI Lesene-David
I brought my car in for a battery change. Got there around 5p and everything done within a reasonable amount of time. My service advisor was very professional and efficient.
Customer: Barbara Carraway
Every time I come to have my car done , everyone is making sure to do their best.I highly recommend this place.Keep up the good work.
Kerry Hilton at courtesy Nissan in Richardson Texas was the best car salesman ever! Super nice and didn’t try to oversell anything! Highly recommend buying a car through these guys! They made the buying process fun and not a beating! Fastest car buying experience my husband and I have ever had and we went on Memorial Day which is super busy!!
Customer: Taylor Brinkley
Courtesy Nissan continues to keep my car running safe and with necessary maintenance. My experience has always been very pleasant from Shuttle Service to Service Technicians. Rodger was my Service Technician this visit and he was wonderful, keeping me in the loop and always ready to help! He is an asset to Courtesy Nissan!
Customer: Debra Sowels
Fast and friendly service
Loved that they were open on a holiday! Made it easy for me to get the services I needed for my vehicle. Friendly employees and great facility right off 75!
I’ve always had a Nissan, but when I bought my car here the managers were great! The service department is fast and efficient, and friendly too. I really don’t trust any other store, they also have great Saturday deals once a month in the service department.
Customer: Nia Green
Robert is the MAN!! Got me squared away FAST!! Really nice to get awesome customer service. Courtesy Nissan is the neighborhood dealership for my family.
Customer: F Speed
Regular service checkups
Scheduled appointment. Met by Tyler, very professional and reviewed service, timeline and cost expectations. Provided updates throughout. Upon completion Tyler presented and went over the invoice then proceeded to walk me to my car. Car was pulled to service venue which is a nice change from previous visits. Both Tyler and mechanics did an exceptional job!
Respectful, Quick and Easy
Quick fast and easy process. This dealer respected the fact I came in pre approved by my credit union, and did not push for any add one or to use their services in terms of financing. Very respectful and easy going. Overall a very painless process! Kudos Nelson!
Customer: AARON J ALMAND
I bought my 2019 Altima SR last Tuesday and I have to say that I was extremely happy with Salim and Eduardo. They both went above and beyond to help me. I have never walked into an honest dealership in my life and this place is definitely one of the few I’m sure. I will appreciate them forever for that. If you are looking to buy a car go to Courtesy Nissan in Richardson and ask for Eddie or Salim. You WILL NOT regret it! 🙂
Customer: Danasha Richmond
Courtesy truly has their act together from selling process to their service/ repair area. Pulled in no appt for oil change / tire rotation. Quoted me 90 mins. Took 30. Love the fast checkout process. Very slick. I’ll keep coming back
I am very much satisfied in getting my car serviced at Courtesy Nissan. Kirk did an awesome job and helped me understand the problems in my car and helped me concentrate on things which need attention on priority. My car was given best care in a timely manner notwithstanding that I missed to take prior appointment. I recommend this place 👍
Customer: Puneet Singh
Routine Service on 2017 Nissan Rogue
Excellent customer service, communication, and timely completion of my service appointment. As a returning customer, I am pleased as always. I will return for future service. Thank you!
Customer: LSS from Dallas